Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Please allow 1-3 business days before receiving a tracking number from QuickShipFire. Please contact us directly If you need faster shipping at info@quickshipfire.com prior to placing your order.
If you have already placed your order. Email us within 1 day of placing the order with the Order # and the address change and we will re-route the delivery.
Upon receiving payment confirmation. A tracking # from the carrier will be emailed to the e-mail address provided.
No, we will not file credit card or payment information.
Yes, we charge appliable state sales tax.
Currently, we only ship to the 50 states and territories of the USA.
The goal is to send out minimal packages as possible. However, if you need equipment ASAP; we will release packages as needed. Please contact us directly at info@quickshipfire.com prior to placing your order.
If you need to swap an item
Returns and Exchanges
QuickShipFire will refund orders with a 15% restocking fee when order is returned within 30 days of shipment. A 5% transaction fee will be charged for orders that were paid via Credit Card. QuickShipFire does not accept returns for orders past 30 days of shipment. In case of product malfunctioning, products can be replaced under the warranty conditions mentioned in Terms and Conditions. QuickShipFire only accepts returns of items sealed and unopened. If products are open and/or unsealed, QuickShipFire will not accept a return.
Email us at info@quickshipfire.com with the item specifics and we will get the right item out to you ASAP.
Email us at info@quickshipfire.com with the item specifics (pictures of damage) and we will get a new item out to you ASAP.
Mail returns to: 17539 Vierra Canyon Rd, Ste A, # 244 Prunedale, CA, 93907-3310
Email us at info@quickshipfire.com and we will get back to you ASAP.
If you have already placed your order. Email at info@quickshipfire.com us within 1 day of placing the order with the Order # and the address change and we will re-route the delivery.
If you have already placed your order. Email at info@quickshipfire.com us within 1 day of placing the order with the Order # and we can cancel the order as long as the item(s) have not left our warehouse.
Unfortunately, no. Email us at info@quickshipfire.com and we will get you an ETA on when we expect the items to be available.